Return and refund 30 days policy
Mix&Fix is ideal to repair cracks in concrete foundation or in cement floor or concrete stairways. We have total confidence in our product for your home renovations. If for any reason you change your mind and are not entirely satisfied of your purchase, just inform us before returning the unused product to us within 30 days of the purchase date and we will replace it or give you a full refund. The receipt and the original package are required for any exchange or refund. The refund will be made according to the initial paiement method (for example, a purchase made by credit card will be refund through this credit card).
At a pickup and order centre: A return and exchange service is offered at the pickup and order centre. Exchange of product is available only if the product is sold online. If it is sold only in stores, you must go to that store for any exchange.
Online purchase: If you are not fully satisfied of your purchase, please contact us within 30 days of the delivery date to plan an exchange of refund of the unused product. Receipt and original package are required for any exchange or refund. Fixall Solutions will not pay for any return product shipping fees, except if a previous agreement was made regarding products bought online or by phone. If you want to cancel an order that has already been shipped, please note that shipping fees remain.